Terms And Conditions Of Use
ShELFSAVE Conditions
of Sale
These are the Conditions on which ShelfSave
Limited (the Company) is prepared to sell goods to the Buyer (as defined
below). These Conditions apply to trade customers and consumers. If the Buyer
contracts with the Company as a consumer they do not affect the Buyers statutory
rights.
1.
Interpretation
1.1
In
these Conditions:
Buyer
means the person, firm or company who offers to purchase the
Goods from the Company by completing the online order form on the Companies
website;
Conditions means
the standard terms and conditions of sale set out on the Companiess website as
the same may be varied in accordance therewith and (unless the context
otherwise requires) includes any special terms and conditions agreed in Writing
between the Buyer and the Company
Contract means
any contract between the Company and the Buyer for the sale and purchase of the
Goods, incorporating these Conditions;
Delivery
Point means the place where delivery of the Goods is to take place under
condition 6;
Goods means
any goods agreed in the Contract to be supplied to the Buyer by the Company
(including any parts of them); and
Writing includes
e-mail, facsimile transmission and comparable means of communication.
1.2
Any
reference in these Conditions to a statute or a provision of a statute shall be
construed as a reference to that statute or provision as amended, re-enacted or
extended at the relevant time and includes any subordinate legislation for the
time being in force made under it.
1.3
The
headings in these Conditions are for convenience only and shall not affect
their interpretation.
1.4
A
reference to one gender includes a reference to the other gender and words in
the singular include the plural and visa versa.
2.
Basis of Sale
2.1
The
Company shall sell and the Buyer shall buy the Goods in accordance with the
order of the Buyer as set out in the completed online order form which is
accepted by the Company subject to these Conditions. The Contract shall be on
these Conditions to the exclusion of all other terms and conditions (including any
terms or conditions which the Buyer purports to apply under any purchase order,
confirmation of order, specification or other document) No alteration or
substitution of these Conditions and no representations about the Goods shall
be valid unless agreed in Writing and signed by the Company.
2.2
The
submission by the Buyer of a completed online order form constitutes an offer
by the Buyer to purchase the Goods specified therein. A contract is formed
between the parties only when the Company notifies the Buyer by email that the
Buyers order has been accepted or, if earlier, the Company delivers the Goods
to the Buyer. The Company has no obligation to accept any offer so made.
2.3
Orders
will not be accepted until the Company receives authorisation of the Buyers credit
card payment.
2.4
The
Company reserves the right not to accept orders from the Buyer if the Buyers address
is outside the United Kingdom.
2.5
The
Company reserves the right to charge an administration fee if the Buyer cancels
or varies its order once it has been accepted and the Buyer shall ensure that
the terms of its order and any applicable specification are complete and
accurate.
2.6
The
Companies employees and/or agents are not authorised to make any
representations concerning the Companies Goods. In entering into the Contract the
Buyer acknowledges that it does not rely on any representations made or given
by or on behalf of the Company other than those in these Conditions.
2.7
Any
typographical, clerical or other error or omission on the website or in any of the
Companies catalogues, advertisements, quotations, price lists, acceptances of
offer, invoices or other document or information issued by the Company (Sales Literature)
may be corrected without any liability on the Company's part.
2.8
Phone
calls to or from the Company may be monitored for training purposes.
3.
Availability
3.1
The
Company reserves the right to withdraw the Companys acceptance of the Buyers order
if any Goods are not readily available to the Company and to refund in full any
payment the Buyer has made for them.
3.2
Other
Goods ordered by the Buyer will be dispatched in the normal way.
4.
Description
4.1
The
quantity of the Goods shall be as set out in the completed online order form
and the quality and description of the Goods shall be those set out on the
Companys website.
4.2
All
samples, drawings, descriptive matter, specifications and advertising issued by
the Company and any descriptions or illustrations contained on the Companys
website or in the Companys catalogues or brochures are issued or published for
the sole purpose of giving an approximate idea of the Goods described in them.
They shall not form part of the Contract and this is not a sale by sample.
5.
Price of the Goods and Payment
5.1
The
price for the Goods shall be the price set out on the Companys website.
5.2
Unless
specifically stated by the Company on it's website the price of the Goods is
exclusive of value added tax or similar tax (if applicable), packing, loading,
unloading, postage, carriage and insurance costs, all of which amounts the
Buyer shall pay when it is due to pay for the Goods and which shall be as set
out in the Company's online order form or notified to the Buyer at the time of the
Buyer's order. Carriage costs are based on the total weight of products ordered, see delivery details page for charges.
5.3
The
Buyer must request a separate quotation for deliveries outside of the mainland United Kingdom and the north of Scotland.
5.4
All
payments must be in pounds sterling.
5.5
Time
for payment shall be of the essence and no payment shall be deemed to have been
received until the Company has received cleared funds.
5.6
All
payments payable to the Company under the Contract shall become due immediately
on its termination despite any other provision.
5.7
The
Buyer shall make all payments due under the Contract in full without any
deduction whether by way of set-off, counterclaim, discount, abatement or
otherwise, unless the Buyer has a valid court order requiring an amount equal
to such deduction.
5.8
If
the Buyer fails to pay the Company any sum due pursuant to the Contract, the
Buyer shall be liable to pay interest to the Company on such sum from the due
date for payment at the annual rate of 3 per cent above the base lending rate
from time to time of Barclays Bank accruing on a daily basis until payment is
made, whether before or after any judgment.
6.
Delivery
6.1
The
Goods will be delivered to the address entered by the Buyer on the online order
form and will normally be dispatched the next working days of the Buyers order
being accepted, unless the Company states otherwise.
6.2
Time
for delivery shall not be of the essence.
6.3
If
the Company fails to despatch the Goods within 30 days of accepting the Buyers
order (or such other period the Company has notified to the Buyer), the Company
shall refund in full the Buyers payment in respect of such Goods.
6.4
If
the Buyer fails to take delivery of the Goods or the Company is unable to
deliver the Goods on time because the Buyer has failed to provide adequate
delivery instructions, documents, licences or authorisations at the time stated
for delivery (otherwise than by reason of any cause beyond the Buyers reasonable
control or by reason of the Companys fault) then, without prejudice to any
other right or remedy available to the Company:
6.4.1
risk
in the Goods shall pass to the Buyer (including for loss or damage caused by
the Companys negligence);
6.4.2
the
Goods shall be deemed to have been delivered; and
6.4.3
the
Company may:
6.4.3.1. store the Goods
until actual delivery and charge the Buyer for the reasonable costs including,
without limitation, insurance and storage; or
6.4.3.2. sell the Goods at
the best price readily obtainable and (after deducting all reasonable storage
and selling expenses) account to the Buyer for the excess over the price under
the contract or charge the Buyer for any shortfall below the price under the
contract.
6.5
The
Buyer shall provide at the Delivery Point and at its expense adequate and
appropriate equipment and manual labour for taking delivery of the Goods.
6.6
Where
the Goods are to be delivered in instalments, each delivery shall constitute a
separate contract. Failure by the Company to deliver any instalment in accordance
with these Conditions or any claim by the Buyer in respect of any one or more
instalment shall not entitle the Buyer to treat any other Contract or
instalment as repudiated or cancelled as a whole.
6.7
The
quantity of any consignment of Goods as recorded by the Company upon despatch
from the Companys place of business shall be conclusive evidence of the
quantity received by the Buyer on delivery unless the Buyer can provide
conclusive evidence proving the contrary.
6.8
Any
liability of the Company for non-delivery of the Goods shall be limited to
replacing the Goods within a reasonable time of issuing a credit note at the
pro rata Contract rate against any invoice raised for such Goods.
6.9
Subject
to the other provisions of these Conditions, the Company shall not be liable
for any direct, indirect or consequential loss (all three of which terms
include, without limitation, pure economic loss, loss of profits, loss of
business, depletion of goodwill and similar loss), costs, damages, charges or
expenses caused directly or indirectly by any delay in the delivery of the
Goods (even if caused by the Companys negligence), nor shall any delay entitle
the Buyer to terminate or rescind the Contract unless such delay exceeds 180
days.
7.
Risk and Ownership
7.1
Risk
of damage to, or loss of, the Goods shall pass to the Buyer at the time the
Goods leave the Companys premises if the Goods are collected from such
premises, or, if the Company arranges the delivery of the Goods, at the time
the Goods are delivered to the Buyer. Title in the Goods shall pass at the
time that the Goods are delivered to the Buyer.
8.
Consumer Sales
8.1
In
the event the Buyer is entering into this contract outside a business the
provisions of this condition shall apply and prevail over any other terms and conditions
but:
8.1.1
the
Buyers statutory rights including but not limited to those contained within
the Sale of Goods Act 1979 (as amended) and the Sale and Supply of Goods and
Services Act 1994, shall not be affected by the restrictions and limitations
set out in these Conditions; and
8.1.2
the
restrictions and limitations contained in condition 9.4 shall not apply.
8.2
In
the event that the Buyer is entering into this Contract outside a business the
Buyer shall for a period of 7 days following delivery of the Goods, have the
right to cancel the contract by sending written notice of cancellation to the
Company either at the e-mail, fax or postal address set out at the end of these
Conditions or by telephone to the telephone number set out on the website (and
the Company reserves the right to record all such calls).
8.3
In
the event the Buyer cancels the Contract under condition 8.2 above:
8.3.1
the
Buyer shall be responsible for paying all reasonable costs and expenses
incurred in the Goods being delivered andreturned to the Company; and
8.3.2
the
Company shall reimburse any sum paid by the Buyer within 30 days of the notice
of cancellation being given, subject to the Company receiving the goods back
unused and in undamaged condition within a reasonable time.
9.
Warranties and Liabilities
9.1 The
Company warrants that, at the time of delivery, the Goods will, subject as
hereinafter provided, be free from defects in materials and workmanship and be
of satisfactory quality (within the meaning of the Sale and Supply of Goods Act
1994). There may, however, be minor variations between the Goods as shown or
described on the Companys website and those dispatched to the Buyer (but the
goods dispatched will always be of a comparable or superior quality).
9.2 The
Goods (unless the Company notifies the Buyer otherwise) have been manufactured
by a quality assured source and subjected to quality system requirements in
accordance with the conditions of the Companys stockist registration to BS EN
ISO 9001:2000.
9.3 Any
claim by the Buyer that the Goods fail to correspond with the description on
the Companys website or that they are defective or not of satisfactory
quality, must be notified to the Company in Writing within 7 days from the date
of delivery or, where this was not apparent on reasonable inspection, within 7
days after discovery or 30 days after despatch by the Company, whichever is the
earlier. If the Buyer does not notify the Company accordingly the Company shall
have no liability for such failure or defect.
9.4 The
Company shall not be liable for a breach of any of the warranties in condition 9.1
if:
9.4.1
the
Buyer makes any further use of such Goods after giving such notice; or
9.4.2
the
defect arises because the Buyer failed to follow the Companys oral or written
instructions as to the storage, installation, commissioning, use or maintenance
of the Goods or (if there are none) good trade practice; or
9.4.3
the
Buyer alters or repairs such Goods without the written consent of the Company.
9.5
If
the Buyer makes a valid claim under condition 9.3, the Company shall replace
the Goods in question free of charge or, at the Companys sole discretion,
refund in full the payment made in respect of such Goods, but the Company shall
have no further liability for such failure or defect. Such replacement or
refund is conditional upon the Goods in question having been returned to the
Company.
10.
Disclaimers
10.1
The
Company shall be under no liability in respect of any defect arising from fair
wear and tear, wilful damage, negligence, abnormal working conditions, failure
to follow the Companys instruction (whether oral or in Writing), misuse or
alteration or repair of the Goods without the Companys approval.
10.2
The
Company shall be under no liability under any warranty, condition or guarantee
(if any) if the total price for the Goods has not been paid by the due date for
payment.
10.3
The
Company shall not be liable in respect of any defect in the Goods arising from
any drawing, design or specification supplied by the Buyer.
10.4
Except
in the case of death or personal injury caused by the Companys negligence, the
Company shall not be liable to the Buyer by reason of any representation or any
implied warranty, condition or other term, or any duty at common law or under
these Conditions, for any special, indirect or consequential damage.
10.5
Subject
as expressly provided in these Conditions, and except where the Goods are sold
to the Buyer contracting as a consumer (within the meaning of the Unfair
Contract Terms Act 1977), all warranties, conditions or other terms implied by
statute or common law are excluded to the fullest extent permitted by law.
10.6
In
no circumstances shall the Companys liability to the Buyer exceed the invoice
value of the Goods.
10.7
The
Company shall not be liable for a situation of force majeure where any failure
in the performance of any of the Companys obligations is caused by factors
outside the Companys control and the Company reserves the right to defer the
date of delivery or to cancel the Contract or reduce the volume of the Goods
ordered by the Buyer (without liability to the Buyer) if it is prevented from
or delayed in the carrying on of its business due to circumstances beyond the
reasonable control of the Company. Such events of force majeure include,
without limitation, acts of God, governmental actions, war or national emergency,
acts of terrorism, protests, riot, civil commotion, fire, explosion, flood,
epidemic, lock-outs, strikes or other labour disputes (whether or not relating
to either partys workforce), or restraints or delays affecting carriers or
inability or delay in obtaining supplies of adequate or suitable materials.
10.8
Nothing
in these Conditions excludes or limits the liability of the Company for death
or personal injury caused by the Companys negligence; or under section 2(3) of
the Consumer Protection Act 1987; or for any matter which it would be illegal
for the Company to be excluded or attempt to exclude its liability; or for
fraud or fraudulent misrepresentation.
10.9
Each
right or remedy of the Company under the Contract is without prejudice to any
other right or remedy of the Company whether under the Contract or not.
11.
Onward Sale Indemnity
11.1 The Buyer agrees
not to offer the Goods for resale either within or outside the United Kingdom unless agreed in Writing by the Company.
11.1 The Buyer shall
indemnify the Company in full for all losses, damages, costs and expenses which
the Company may suffer or incur if the Buyer breaches this term.
12.
No Assignment
12.1 The Contract is
personal to the Buyer and the Buyer shall not assign or transfer or purport to
assign or transfer to any other person any of its rights or sub-contract any of
its obligations under the Contract.
12.2 The Company may
assign the Contract or any part of it to any person, firm or company.
13.
Variation
13.1 The Company
reserves the right to vary these Conditions at any time but the terms and
conditions which apply to the Contract between the parties shall be those in
force at the time the Company accepts the Buyers order.
14.
Third Party Rights
14.1 In respect to any
contract entered into between the Company and the Buyer, no other party shall have
the right under the Contract (Rights of Third Parties) Act 1999 to enforce any
term of the Contract.
15.
Communications
15.1 Any communication
between the parties shall be by e-mail, fax or first class post to the
Companys current e-mail, fax or postal address and to the Buyers e-mail, fax
or postal address which the Buyer has notified to the Company.
15.2 Communications
shall be deemed to have been received: (a) if sent by pre-paid first class
post, two business days after posting (exclusive of the day of posting); or if
delivered by hand, on the day of delivery; or (c) if sent by fax or email on a
working day prior to 4.00 pm, at the time of transmission and otherwise on the
next working day.
16.
Waiver
16.1 Failure or delay by
the Company in enforcing or partially enforcing any provision of the Contract
shall not be construed as a waiver of any of its rights under the Contract.
16.2 No waiver by the
Company of any breach of the Contract by the Buyer shall be considered as a
waiver of any subsequent breach of the same or any other provision and shall in
no way affect the other terms of the Contract.
17.
Enforceability
17.1 If any provision of
these Conditions is held by any court, tribunal or administrative body of any competent
jurisdiction to be illegal, invalid, void, v